Positive Reviews
positive:
Excellent location
Guests find the location of the Renaissance Baltimore Harborplace very convenient. Many of the area's attractions are located around the harbor area, hence are within walking distance of the hotel. Others are within a short drive. Plus, there are numerous shops and restaurants nearby.
positive:
Impressive rooms and suites
The quality of the rooms and suites at the hotel attract positive praise among reviews, with many guests describing them as nothing short of beautiful. Those rooms and suites with a view of the harbor and access to the club lounge seem particularly impressive.
positive:
Great staff
The front desk team seem adept at making guests feel at home from the moment they arrive at the hotel. Beyond the initial friendly greeting, the on-going service is described as helpful and attentive to the needs of individual guests.
Negative Reviews
negative:
A little too expensive for some
Although many guests felt they enjoyed value for money at this hotel, others felt it was a little too expensive. The fact that guests have to pay extra for essentials like breakfast, parking, and Internet access doesn't help. Plus, these costs are fairly significant.
negative:
Large hotel with one elevator
A number of guests mention that because this hotel is so big, it can take some time to get to your allocated accommodation. There is only one elevator, so this can leave you waiting around before you are able to get to your room or suite.
negative:
Private events can impact regular guests
A small number of guests complain that private events such as weddings impacted the enjoyment of their stay. The facilities seemed extra crowded during these events. Plus, the music went on until around 3am in the morning.