Ramada Resort by Wyndham Shoal Bay (Port Stephens, Australia)

Many guests say that the property is located close to Soldiers Point Marina, Worimi National Park and Fishermans Bay. Others add that Boat Harbour, Nelson Bay and Bulls Island are close by, and say that tours to nearby Karuah National Park, the Crawford River and the famous Bombah Point are easily arranged from the front desk.

Several guests mention that the front desk staff is friendly, and appreciate that the check-in process is smooth, and the manager is present at the welcome reception. Others add that requests for luggage storage, upgrades and changes to booking dates are handled in a professional and cordial fashion.

Many guests comment that the apartments have superb kitchens with modern stovetops, fridges, microwaves and dishwashers. Others add that the countertops are wide, and appreciate that there are plenty of kitchen utensils, dishware and crockery to prepare a meal for a large family.

Some guests mention that the pool is small, the fitness centre has dated equipment, and the laundry does not offer urgent service. Others add that the event space is small, and note that the tour desk is thinly staffed, the lift is small, and there is limited seating in the common lounge.

A handful of guests note that there is no on-site parking, and say that alternative options are quite some distance from the property. Others add that parking nearby has a substantial fee, and dislike that there is no complimentary valet service.

Some guests say that mobile phone reception in the area is patchy, and note that the lobby does not offer complimentary newspapers. Others add that the Internet connection is often not available, and dislike that Wi-Fi signals in the rooms, hallways and lounge are weak.