Radisson Blu Style Hotel, Vienna (Vienna, Austria)

Most guests describe the hotel's location as "ideal", noting that all of the top sights---the Fashion Quarter, Christmas markets, St. Stephen's Cathedral, State Opera, and more---are within a pleasant walk. The immensely popular Cafe Central is right next door, and international travellers will find a link to the City Airport Train just a few steps away as well. The metro, bus, and tram stop nearby also.

Most guests give the front desk, housekeeping, and wait staff rave reviews for their personable and professional customer service, noting that they seem pleased to accommodate special requests, provide directions, and offer advice or assistance to first-time visitors. Many comment on their smiling faces and evident pride in their work.

The hotel is located in a former bank building, and many guests love its unique architecture and luxurious "boutique" feel. The guest rooms are widely described as stylish, comfortable, and sparkling clean.

Several guests were disappointed to find that the hotel does not offer a pool, as hotels in the five-star category often do, though there is a fitness centre and sauna on the basement level.

Though the staff earns many positive reviews, a few guests were disappointed to receive indifferent or even impolite responses to their concerns with room maintenance.

Several guests were surprised to find the hotel restaurant closes before midnight, and that room service is not offered around the clock, either. Though most guests find something to like at the Super Breakfast Buffet, a few guests note there are fewer staff on weekdays which can result in slower service.