Positive Reviews
positive:
Very large rooms
This property is made up of studio, one bedroom, and two bedroom suites, with each of them being set up like a private villa. This means that there is plenty of space in each suite and guests have enjoyed the size of their accommodations.
positive:
Helpful and friendly staff
Many guests have experienced positive interactions with the hotel's staff. The staff members at this property are said to be friendly and helpful, so guests didn't have any trouble approaching them whenever they ran into an issue.
positive:
Quiet, secluded location
This hotel sits in a secluded area south of Melbourne and, therefore, it is extremely quiet. Guests have loved how peaceful this property is, as this has allowed them to move at a slower pace and escape the hassles of city life.
Negative Reviews
negative:
No dining options nearby
Numerous guests have complained that there aren't any places to eat in the surrounding area. As a result, whenever the hotel's restaurant is closed, guests have needed to have a car to find a restaurant and they found this quite inconvenient.
negative:
Issues with the Wi-Fi
Multiple guests have experienced problems with the Wi-Fi connection at this property. These guests struggled to find a connection or found the internet slow and this made it difficult for them to enjoy their time in their rooms at night.
negative:
Problems with cleanliness
There have been complaints about the rooms at this hotel not being very clean. Guests have found dust and fingerprints on their windows and stains on the carpets, leading them to believe that the suites hadn't undergone a thorough cleaning in quite some time.