Positive Reviews
positive:
Shuttle service to Vancouver Airport.
The hotel, which is located four miles from Vancouver International Airport, offers a complimentary shuttle service to and from the airport. This service proves very popular with travellers, as does the hotel’s park-and-fly options. Additionally, Richmond-Brighouse train station, offering quick passage to downtown Vancouver, is half a mile away.
positive:
Clean and well-maintained property.
Reports indicate that the hotel features clean and well-maintained accommodations. Guests report that rooms are fairly modern and offer comfortable lodgings.
positive:
Pleasant park behind the hotel, shops nearby.
Located behind the hotel, Minoru Park proves to be an unexpected delight for those guests venturing out of the hotel. The park is said to be picturesque and pleasant. Meanwhile, Richmond Centre mall is also within a short walk.
Negative Reviews
negative:
Some criticism at breakfast.
The hotel’s complimentary breakfast receives its fair share of criticism. Guests report that choices are limited while the quality of food isn’t always great, noting that hot items are often served cold. Furthermore, the hotel’s small breakfast room is said to struggle with demand.
negative:
Street-facing rooms come with noise complaints.
Guests staying in street-facing rooms at the front of the hotel have complained about traffic noise. The hotel is located along Westminster Highway, a notably busy road. It has also been noted that rooms above the entrance to the hotel’s underground garage can be very noisy too.
negative:
No further issues reported.
So far, no other recent negative opinion has been expressed by guests about this hotel.