Puri Dibia Hotel (Kuta, Indonesia)

Guests liked the neighbourhood the hotel was in, which is quite central in Kuta. Many restaurants and shops are near the hotel. Tour operators and boat rentals are nearby as well. The beach is a leisurely ten minute walk away, or you can use one of the tuktuk cabs which are easy to procure to get around the city.

Guests liked the level of cleanliness in the rooms. Family rooms have been especially praised for the ample space they provide. The beds have been described as comfortable and Wi-Fi worked well. Guests felt they received an excellent value for their money.

Guests enjoyed a high level of customer service at this hotel. The staff helped with luggage, recommendations for restaurants, directions to attractions or with getting a cab for guests. The hotel also provides security staff whose attitude was friendly as well.

Guests who had breakfast were not really impressed with the food and would rather skip it the next time. There are plenty of bakeries and restaurants around to find an alternative.

Guests whose city-view rooms faced the street often had traffic noise. Some guests also complained about noise from guests above them. You might want to pick the location of your room to go to the back, which seems to be quieter.

Guests often described the bathrooms as run-down and in need of an update. Everything is functional, but overall very basic. Guests also felt that towels should probably be thrown away because of their age and looks and were no longer really a pleasure for them to use.