Positive Reviews
positive:
Superb service sets this hotel apart.
Reviewers agree the staff at Premier Inn Cardiff North are outstanding and made their stay particularly memorable. Without exception, staff are credited as being polite, accommodating, friendly and efficient in all aspects of service. Many guests state th
positive:
Food exceeds expectations.
The menu on offer at on-site Thyme Restaurant exceeds expectations for most guests, with an extensive number of dishes, all of the highest quality, on offer.
positive:
Excellent option for those wishing to stay outside the centre.
The hotel is not in the centre of Cardiff, but boasts public transport connections that enable guests to easily visit the city during the day before returning to their relaxing, comfortable room away from the bustle. Many guests choose this hotel if they
Negative Reviews
negative:
Limits on less-than-satisfactory Wi-Fi connection.
Many guests complain that the Wi-Fi connection in rooms is rather poor, with some mentioning that there is a limit to free Wi-Fi use (not mentioned on hotel site).
negative:
Bathrooms too small for some.
Several guests mention finding the bathroom in their room to be rather small, particularly in comparison with the well-sized, comfortable rooms.
negative:
A few complaints of poor night’s sleep.
Those that do not favour a hard mattress beware: a number of guests mention that they found their mattress too hard and were unable to sleep because of this fact.