Positive Reviews
positive:
State-of-the-art conference facilities
Many guests say that the Congress Centre features state-of-the-art projectors, sound systems and acoustics, and has the capacity to seat up to 600 people. Others add that the centre offers dressing rooms, storage facilities, technical access to four translation booths, and professional stage lighting, and love the elegant draperies, ornate chandeliers and stylish decor of the spacious banquet halls.
positive:
Modern and luxurious rooms
Several guests comment that the bathrooms have heated towel holders, magnifying mirrors and radiant flooring, and note that the minibars feature ergonomic wine racks. Others add that the wardrobes are large and well lit, and mention that the rooms are spacious, stylish and well maintained.
positive:
Fine dining experience
Many guests love the fine selection of wines and the breathtaking views of the Douro River from the rooftop bar, and say that the fine Japanese cuisine available at the Gosho restaurant is delectable and fresh. Others add that the VIP Lounge offers a relaxing atmosphere, and note that the service is outstanding.
Negative Reviews
negative:
Noisy and crowded common areas
Some guests mention that the spa feels jam-packed throughout the day, and dislike that it is difficult to swim laps in the crowded pool. Others add that the lobby and hallways are noisy when conferences are held on the property, and note that parking is also usually full then.
negative:
Unimpressive shuttle service
A handful of guests say that the airport shuttle does not run frequently, and mention that there is limited space for seating and luggage. Others add that the air conditioning is not effective, and comment that the trip to the airport is lengthy, the seats are narrow and uncomfortable, and the driver is not fluent in English.
negative:
Weak Wi-Fi signals
Some guests comment that Wi-Fi signals in the common lounge and rooftop terrace are weak.