Pinnacle Resorts 220 (Puerto Vallarta, Mexico)

Many guests love that the beach is walking distance from the property, and say that the nearby Romantic Zone is brimming with bars, restaurants and shops. Others love that the property provides complimentary beach toys and parasols, and say that Bahía de Banderas is close by and features exciting activities such as whale watching, surfing and sailing.

Many guests comment that there is ample crockery, dishware and cooking utensils in the kitchens, and appreciate that the appliances are modern and have large capacities. Others add that the bathroom countertops are wide, and appreciate that the bathtubs are deep, and hot water is always available.

Many guests note that the front desk staff is friendly and efficient, and mention that the check-in process is smooth, and the tour desk provides useful information about major attractions and local weather. Others add that housekeeping is thorough, and appreciate that the manager responds to requests for upgrades and changes in booking dates in a timely fashion.

Some guests say that the sound of chatter and music playing in the adjoining rooms is audible at night, and dislike that the common lounge is crowded throughout the day. Others add that the rooftop and tanning area are crowded, and dislike that there are a lot of children splashing in the pool.

A handful of guests mention that mobile phone reception in the area is poor, and note that calls drop frequently. Others add that Wi-Fi signals in the outdoor areas are weak, and dislike that the Internet connection is slow.

Some guests comment that lunch and dinner service is not available on-site, and say that the rooftop bar only serves light fare.