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    Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon, Portugal)

    Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World (Lisbon, Portugal)

    About Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

    Established in a 19th-century palace, the 5-star hotel Hotel Pestana Palace Lisboa is located near many tourist attractions in Lisbon, such as its lush green gardens which are classified as a "National Monument." Four royal suites are situated in the old palace, whereas the remaining rooms can be found in the new wings.  The air-conditioned rooms provide cable TV, bathrobes, slippers and free internet. Hotel Pestana Palace Lisboa features a Turkish bath, a sauna, a gym, a children’s club, an outdoor and an indoor heated pool and a free shuttle to the city center. Guests can enjoy live music and cocktails at the Allegro Bar, sophisticated Portuguese cuisine at the Restaurant Valle Flôr, and during warmer months, snacks at the outdoor pavilion, Casa do Lago. The hotel is within walking distance of the Centro de Congressor, 3.5 km from the Centro Cultural de Belém and 6 km from the Belém Tower.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index® based on 7335  reviews from:
    • Hotels.com(9.2/10),
    • LocationVery good  8.0 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  9.2 / 10

    Positive Reviews

    positive:

    Vacation like royalty

    Since the hotel is actually a former palace, guests stated that they had no issues picturing what life must have been like for the royals who slept there. This adds a unique feeling to guests' experiences due to the unbelievably charming atmosphere.

    positive:

    Exceptional grounds

    The beautiful gardens provide guests with a tranquil setting, as they can not only sit back and enjoy the peace and quiet but also adore the individual areas of perfected greenery. The pool sits within the garden grounds, almost like a lagoon within the jungle, which guests state makes for quite a relaxing experience.

    positive:

    Delicious food

    Guests report that the hotel restaurants arranges plates in a very appetizing manner and seems to use high-quality ingredients, which shows in the taste of the individual meals.


    Negative Reviews

    negative:

    Potential for back pain

    Several guests commented on the very firm mattresses, which kept slept at bay but added back pain even for those usually never having such issues.

    negative:

    Unreliable Wi-Fi

    Some guests remarked that they had very slow internet access and kept being disconnected at regular intervals.

    negative:

    Dated building and interior

    While one would expect a 19th-century palace to no longer sparkle on the outside, the interior is what guests are reporting to be surprisingly dated. They specifically mention the dark and somewhat run-down reception area, which should receive a fresh coat of paint and new flooring to make it look more appealing again. Guests also stated that the sauna and showers were in dire need of attention, as the wooden and tiled areas should be renovated.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Indoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Deck chairs
    18. Towels at the pool
    19. Laundry service
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Shoe cleaning
    25. Fax/Modem access
    26. Doctor on site
    27. Car hire
    28. Concierge
    29. Airport shuttle
    30. Free WiFi (public areas)
    31. Valet parking
    32. Pool
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. EV charger
    37. Hand sanitizer provided
    38. Temperature screening
    39. Safe distance
    40. Response protocol
    41. New safety protocols
    42. Cashless payment
    For children
    1. Cot
    2. Childcare
    3. Playground
    Wellness / Spa
    1. Massage
    2. Sauna
    3. Hydrotherapy
    4. Hammam
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Minibar
    9. Pay-TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. WiFi
    15. Free WiFi (rooms)
    16. Flatscreen TV
    Sports facilities
    1. Bike rental

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    Rua Jau, 54,  1300 - 314,  Lisbon,  Portugal
    Telephone: +351 213615600 | Fax: +351 213615601 | 

    Frequently Asked Questions about Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

    • Is there a pool area at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

      Yes, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 2 pool areas.

    • Are pets allowed at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

      No, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World doesn’t allow pets.

    • Is parking available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

      Yes, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

      Check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is available from: . Check-out time is by .

    • Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

      Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is located in Rua Jau, 54, 1300 - 314, Lisbon, Portugal.

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