Positive Reviews
positive:
Delicious breakfast
Many guests appreciate the complimentary breakfast and say that there is plenty to choose from, including a few vegetarian options. Others comment that the breakfast room is nicely decorated and add that the waiters are attentive.
positive:
Accommodating staff
Most guests note that the employees are accommodating and can arrange city tours, book taxi rides, and make dinner reservations. Others like that receptionists provide guests with the password for Wi-Fi upon arrival, and state that the check-in is fast.
positive:
Close to a tram station
Many guests comment that the motel is located just steps from a tram station, and add that Melbourne CBD is only a couple of stations away. Others mention that several restaurants can be found in the neighbourhood, and say that a grocery store is within walking distance.
Negative Reviews
negative:
Road noise
Several guests report there is noise from the traffic because the property is located close to a busy road. Others state that the maid service is loud in the mornings and suggest that light sleepers pack a pair of earplugs.
negative:
Old fashioned rooms
Some guests point out that the rooms are out dated with no storage space for clothes, uncomfortable beds, and stained carpets. Others comment that there are not enough power sockets available, and add that the towels in the bathroom are small and rough.
negative:
Smell of cigarettes and unstable Wi-Fi
Several guests report that some non-smoking rooms smell of cigarettes and say that some common areas also smell of smoke. Others mention that complimentary Wi-Fi in rooms is not reliable, and add that the Internet in some remote parts of the hotel keeps logging off.