Palace Hotel (Kuala Lumpur, Malaysia)

Many guests appreciate the central location in the heart of Kuala Lumpur and say that the hotel is located close to a shopping centre. Others comment that public transportation is easily reachable, and add that many restaurants can be found in the neighbourhood.

Most guests note that the onsite restaurant is nicely decorated and serves delicious Indian vegetarian dishes. Others state that the waiters are attentive, and mention that the restaurant is reasonably priced and there are always free tables available.

Many guests comment that staff is welcoming and greets every guest with a smile upon arrival. Others like that front desk employees speak fluent English and add that the clerks always assists guests with luggage.

Several guests report that the Wi-Fi in rooms rarely works and say that the signal is weak. Others state that the Internet is also not reliable throughout the property, and mention that nearby restaurants have a better Wi-Fi connection.

Some guests feel that the air conditioning is noisy and say that it doesn’t cool down the rooms. Others comment that the walls are paper thin and suggest that sensitive sleepers pack a pair of earplugs for a good night’s sleep.

Several guests comment that rooms are small and have stains on the walls. Others say that sometimes there is no hot water in the shower facilities, and add that there are no extra bath towels.