Positive Reviews
positive:
Good Wi-Fi
Many guests say that Wi-Fi signals in the rooms and common areas are strong, and note that the Internet speed is fast. Others add that devices easily connect to the Wi-Fi, and appreciate that the router is always online, and there is a secure firewall.
positive:
Friendly and professional service
Several guests comment that the front desk staff is friendly, and note that information provided about local attractions, driving conditions and recommended restaurants is accurate and helpful. Others appreciate that staff is available round-the-clock, and mention that requests for changes in booking dates are handled with a sense of urgency.
positive:
Convenient self-service laundry
Many guests appreciate that the self-service laundry has modern washing machines and clothes dryers with large load capacities, and note that there are vending machines on-site which dispense detergents and fabric softeners. Others add that the facility is open at convenient hours, and note that the floors are clean, and the area feels secure.
Negative Reviews
negative:
Small and untidy rooms
Some guests mention that the rooms are small and sparsely furnished, and note that some of the toilets clog easily, the ventilation is poor, and the air conditioning units trip frequently. Others add that the bathroom floors are stained, and dislike that hot water runs out quickly, the drapes and bedding smell of cigarette smoke, and the walls and ceilings need an extra coat of paint.
negative:
Noisy and crowded atmosphere
A handful of guests say that the rooms face the parking lot, and dislike that the sound of cars parking and doors shutting is audible throughout the night. Others dislike that there are rowdy crowds near the front entrance on weekend nights.
negative:
No dining service
Some guests mention that there is no room service, nor is breakfast, lunch or dinner service available.