Positive Reviews
positive:
Professional, Friendly Staff
Many guests said that the staff members were one of the highlights of their stays. Specifically, the employees were very courteous and did their best to resolve issues as thoroughly as possible, even if that meant moving guests to other rooms.
positive:
The Rooms Are Welcoming
Guests generally thought the rooms were in good condition and offered all or most of the expected amenities. Many said they'd gladly stay here again during future visits to the area and thought the property offered a good home away from home.
positive:
The Wi-Fi is Stable
Guests were pleased by the Wi-Fi performance when staying here. Some guests who stay here are involved in the oil and gas industry, or staying here for other business-related purposes, and they especially appreciated being able to get online without hassles.
Negative Reviews
negative:
Uncomfortable Beds
Guests frequently complained that the beds were not comfortable. One of the most commonly cited issues was that the mattresses were hard, but some guests said it was too easy to feel the springs, so it was as if they were being poked in the back.
negative:
It's Too Easy to Hear Other Guests
Even if other occupants weren't being extremely loud, guests reported that they could hear them clearly. The soundproofing between floors, as well as the doors that lead to the outside, seemed to be inadequate as far as blocking hotel noises.
negative:
The Air Conditioner is Noisy
From time to time, guests reported that their air conditioners ran very loudly. In many cases, they operated constantly through the night, and the sounds made it hard for guests to drift into peaceful slumbers. You may want to pack a pair of earplugs.