Omni Scottsdale Resort & Spa at Montelucia (Paradise Valley, USA)

Past guests staying at Omni Scottsdale Resort and Spa at Montelucia are quick to praise the resort grounds. Guests enjoy the well-maintained gardens, which include fountains and fire pits amongst other features. Meanwhile, the resort’s three swimming pools receive praise.

Many guests are impressed by the views on offer from their accommodations. As well as standard resort and pool views, guests describe impressive mountain views and some desert views. In particular, Camelback Mountain, which overlooks the resort, proves a popular backdrop.

Barring a few reports to the contrary, the standard of customer service at the resort is said to be held to high standards. From receptionists and bellhops to housekeepers and servers, guests report encountering professional yet friendly staff members.

According to reports, accommodations at Omni Scottsdale Resort and Spa at Montelucia are not always in the best of conditions. Guests report that furniture and carpets can be outdated and well-worn, going on to suggest that it’s time to redecorate.

Guests hoping to relax in the resort spa may find themselves disappointed. According to past guests, Joya Spa is not the most peaceful of destinations. Reports suggest that noise from the nearby swimming pool filters into the spa, making for an unwanted disturbance.

Many guests are disappointed to discover a range of additional charges added to their final bill. Reports indicate that a daily resort fee and parking chargers are mandatories, while guests also point out that a number of activities and amenities incur further chargers.