Positive Reviews
positive:
Well-appointed and immaculately clean rooms
Former guests have typically responded in an enthusiastic manner when it comes to the rooms at the Old Ground Hotel. Labelled as well-equipped and comfortable, the rooms were also often stated to be immaculately clean and tidy.
positive:
Service at the highest standard
In terms of customer service, the hotel excels in every area - based on the general feedback of past visitors. The accommodation's staff members were regularly characterised as really welcoming, sociable and accommodating.
positive:
Fantastic traditional bar
Whilst all of the on-site dining options at the Old Ground Hotel have received acclaim, the Poet's Corner Bar in particular was highlighted by former guests for its quality. The hotel's bar was described as having a great ambience, great food and traditional touches throughout.
Negative Reviews
negative:
Limited spaces can make parking difficult
Parking has proven to be one of the most common negatives brought up be previous visitors to the Old Ground Hotel. The reportedly limited parking lot has few spaces, which is further compounded by the fact that the accommodation's dining choices - and, consequently, parking lot - can be enjoyed by the general public.
negative:
Wi-Fi hit-or-miss
Although most were happy overall, a notable amount of past guests were displeased about the Wi-Fi service supplied by the hotel. It has been claimed that the Wi-Fi can be slow and unreliable on occasion.
negative:
Lack of public facilities
With it missing amenities such as a fitness centre or swimming pool, various former visitors were disappointed about the amount of public facilities at the Old Ground Hotel. This, as a result, has aided the opinion of some that feel the hotel is overpriced to a certain degree.