The hotel's employees are very affectionate and courteous. They take guests' concerns seriously and move quickly to solve any problems and carry out any requests that have been made. Their multilingual ability gives them a great advantage when guests come from different nationalities.
The beachfront hotel complex has a wonderful view of the ocean, outdoor pools and the pleasant nature. Arrecife De Puerto Morelos National Park is one of the many attractions sites a few kilometres away where guests can adventure. They also can enjoy beautiful sunrises and sunsets during their stay at the hotel.
The hotel has a very high standards of cleanliness and this is seen throughout its premises. From the rooms to the bathrooms and the pool, everything is well maintained. The rooms are elegantly furnished.
A good number of guests were not satisfied with the breakfast offered at the hotel. To some, the food lacked variety and was served in very small quantities. Good quality service was also lacking according to a few guests' feelings.
Some showerheads were faulty and didn't work properly. The water temperature was irregular and guests reported that the water at times would keep changing from hot to cold.
A number of guests complained about the comfort levels of the beds. The mattresses and pillows were generally thought to be old and cheap. Some pillows were quite old and had stains on them and this was quite disturbing to some.
Yes, Ocean Coral & Turquesa Resort - All Inclusive offers 2 pool areas.
No, Ocean Coral & Turquesa Resort - All Inclusive doesn’t allow pets.
Yes, Ocean Coral & Turquesa Resort - All Inclusive provides Parking, Accessible parking for guests.
Check-in at Ocean Coral & Turquesa Resort - All Inclusive is available from: . Check-out time is by .
Ocean Coral & Turquesa Resort - All Inclusive is located in Super manzana 12, Lote 1-05, 77580, Puerto Morelos, Mexico.
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