Positive Reviews
positive:
Wonderful sleeping facilities!
Most guests speak well of the high quality material of the beds and mattresses provided. The beds, pillows, and linens were clean and comfortable so most guests were able to sleep soundly at night and enjoy their overall stay.
positive:
Convenient location in Byron Bay
According to previous guests, the property has close proximity to major establishments in Byron Bay area such as famous pubs, taverns, shops, and restaurants. Moreover, the establishment is closely situated to other cities such as Lismore, major shopping areas, and supermarkets.
positive:
Highly accommodating management
The property owners were very friendly and helpful according to most guests. They welcomed everyone with a warm greeting and provided useful tips and suggestions to help the guests maximise both their time and travel plans.
Negative Reviews
negative:
Foul chemical smell in the rooms
Guests were dismayed and uncomfortable with the unpleasant smell coming from inside the rooms. It smelled like chemical bleach, deodorizer, and cleaning products which were common among hotels.
negative:
Minor issues with the television
Due to the lack of proper signal reception, guests had difficulty using the television provided inside the rooms. The channels did not work and most of the channels that the guest could access were free. Some of the remote controls also did not work so guests were not able to enjoy watching television.
negative:
Difficulty when accessing the free Wi-Fi
Most guests were disappointed that they were not able to use the free Wi-Fi provided within the property. There was no proper instruction on whether the Wi-Fi details such as user name and password should be provided at the reception area or can be accessed inside the rooms.