Positive Reviews
positive:
Get around Yakima
Not only is the hotel close to the freeway in case you are just stopping through for a night, but guests add that it is fairly easy to get to downtown Yakima from the hotel as well. The State Fair Park, where you can find the Sundome and Central Washington State Fair, is a ten-minute drive away.
positive:
Rooms equipped nicely
Visitors point out that the rooms have enough amenities to make you feel comfortable during your stay. You can expect to find a refrigerator, microwave and TV in your room.
positive:
Good eateries nearby
There are plenty of nice places to eat close to the hotel according to travelers who add that a wide variety of restaurants including a steakhouse, Chinese and Mexican food can be found nearby. Waffles Cafe is next to the hotel and is known for breakfast while a little further away is Mel's Diner, one of Yakima's most famous eateries.
Negative Reviews
negative:
Staff could care less
Several guests say the employees at the hotel seemed to not know anything about customer service or general etiquette. Some visitors also state that not only does the staff not care about the job but they aren't particularly friendly either.
negative:
Property has a real smoky smell
Both the smoking and non-smoking accommodations have a distinct smell of cigarette smoke according to a number of travelers who say the odor permeates the entire hotel in addition to the rooms.
negative:
Furnishings stained and worn
Numerous visitors complain about the tired looking furnishings and decor found in the rooms of the hotel. In addition to looking dated, a few guests add that some of the furnishings are stained and somewhat dirty overall.