Positive Reviews
positive:
The Front Desk Staff Members Are Fantastic
Guests said they were treated very well by the hotel's front desk staff members. Specifically, the employees always seemed to be smiling, and they were consistently eager to help in any way possible. Because of these characteristics, guests were very impressed and often said the service was one thing that would make them willingly come back again.
positive:
There Is an Attached 24-Hour Diner
Guests appreciated how this hotel is next to a 24-hour diner that offers generous portions and delicious options. Even if you are not familiar with the area at all, you don't have to go very far when seeking sustenance.
positive:
Very Close to Downtown Attractions
When staying in this hotel, you will be able to walk to many of the attractions that are located downtown. Furthermore, if you aren't up for the walk, there is a public transit stop just outside.
Negative Reviews
negative:
Some Parts of the Rooms and Hallways Look Dated
There were frequent comments from guests who said areas inside the rooms and within the hallways looked very outdated. In fact, this opinion caused guests to have overall experiences that weren't quite as good as they could have been.
negative:
The Hotel Is Slightly Overpriced
Occasionally, guests expressed feedback indicating they thought that the hotel rates were slightly higher than what was reasonable, based on the condition of the property, and the fact that some rooms need upgrading. However, most guests were not too upset about what they paid to stay here.
negative:
Insufficient Soundproofing
Guests sometimes complained it was too easy to hear noise from other guests in adjacent rooms, or be disturbed when guests walked down the hallways or shut their doors. Usually, guests mentioned this issue would be much less noticeable if the rooms were well soundproofed.