Motel Hotel Atlantic Ocean Palm Inn (Daytona Beach Shores, USA)

Staff at Atlantic Ocean Palm is amazing. Guests reported receiving a warm welcome from smiling and inquisitive front desk staff and this high standard of service continues throughout an entire stay. They are quick to provide information about the area, they treat guests like family and the housekeeping staff is very thorough.

Guests reported that the rooms are very clean and no noise can be heard from outside or from other rooms. Also reported was comfortable beds and furnishings and many amenities. .

Guests reported that this hotel offers great services in a great location. Free parking is located close to the rooms, the pool area is very clean and well-maintained and the beach is only a short walk away. .

The guest rooms at Atlantic Ocean Palm Inn are dated and in need of work. Guests reported that the rooms are not very clean, carpet is old and tattered, there is mold in the bathrooms, the Wi-Fi hardly works, the air conditioner is old, there is a smell of stale cigarette smoke and there is a lack of hot water and toiletries. .

Guests reported that some staff members are unfriendly and seem to shun the idea of helping guests with anything outside of their regular duties. Issues go unresolved, staff tell guests to fix issues on their own, the manager is intrusive and makes guests feel uncomfortable and the front desk staff is not always available. .

This hotel is far away from many of the attractions so it is hard to get around the area. Guests also reported that the area around the hotel seems unsafe especially at night the views are not as nice as advertised.