Motel HomeTowne Studios by Red Roof Louisville (Louisville, USA)

Most guests appreciated how their rooms had microwaves and refrigerators. Both of these amenities made it easy for them to heat up snacks or store food and beverages, and ultimately made their stays more convenient.

If you're looking for a very cheap place to stay, guests remarked that this is probably the lowest-priced pick in the area. Many chose to stay here because they had other things to do in the area and wanted to spend the least amount possible on accommodations. This property met that need.

Guests remarked that they appreciated being so close to shops and restaurants when staying here. Since the property is also built near the interstate, guests commented it offered them easy access, whether they were continuing on longer journeys or just exploring the area.

Many guests were shocked to find that their rooms did not include plates, glasses or cutlery, and that they were expected to provide their own toilet paper once the provided roll ran out. Guests also griped that they did not receive a sufficient number of towels, and said staff members were not willing to provide them with more.

Numerous guests complained that their rooms had a strong smoke smell that was nearly unbearable. This problem occurred even when guests requested to be put into non-smoking rooms, and that request was honored.

Frequently, guests were extremely frustrated to find that the front desk isn't always attended. This made it very hard to get assistance, and sometimes meant guests had trouble checking in and out of the rooms.