Motel Hampton Inn Mount Pleasant (Mount Pleasant, USA)

The front desk team, breakfast host, and housekeeping staff frequently receive rave reviews for their friendly, thoughtful, and professional customer service. Many guests have "above and beyond" gestures of hospitality or kindness to report, and everyone appreciates the fresh coffee in the lobby.

Guests generally describe the rooms as very clean, comfortable, and spacious. Many report an excellent night's sleep in a quiet room, and some also enjoy a soak in the whirlpool tub. Most find the complimentary wi-fi is fast enough to stream movies, and a good selection of cable channels on the large flat screen television.

Many guests book the hotel for a trip to the Soaring Eagle Casino, which is under ten minutes away. Central Michigan University is another big draw, and just as close. Golfers find the hotel is a convenient base for visiting the many courses in the area. There is an IHOP next door, and it's about 15 minutes from Mountain Town Station, a popular local brewery.

Though many guests describe the rooms as comfortable and well maintained, a few guests have noted wear and tear in the furniture, carpets, and wallpaper. However, the hotel has interior renovations scheduled for 2016.

While most guests find something to like at the complimentary breakfast buffet, others describe the food as "just average" and more than one traveler has described the scrambled eggs as "little squares".

Though the majority of guests find their rooms clean and fresh, an unlucky few have found the tub in need of a deeper clean. Others are disappointed to find no microwave or mini fridge, though these amenities are expected to be added in the upcoming renovation.