Positive Reviews
positive:
Convenient location near highway and airport
Guests adore the hotel’s very convenient location in Little Rock. It is nestled in between a high-rated restaurant and a gas station, convenient for both travelers and those staying with their families. Moreover, it is also right off the highway and near an airport.
positive:
Clean and comfortable beds
The housekeepers always make sure that the bedding and pillowcases are fresh and clean, according to guests. Rooms and the beds are cleaned regularly too. When you enter your room for the first time, you will be instantly attracted to lie down on the spotless white, comfortable bed.
positive:
Courteous staff offers efficient service
Guests expressed that the staff members of this hotel seem professional and courteous. Guests barely see them without a smile on their face, and they never fail to greet guests whenever they meet them on the hallways.
Negative Reviews
negative:
Some rooms have no Internet access
Despite the hotel’s advertisement that all guests will be provided with a free Internet service in their rooms, many guests still weren’t able to connect online using the hotel’s Wi-Fi connection. Therefore, it is better to bring your own Internet device, or visit a cafe outside that offer free Internet service.
negative:
Non-smoking rooms still smell of smoke
A number of those guests who availed for a non-smoking room noted that it still smell of cigarette smoke. When this happens to you, do not hesitate to ask for a room replacement right away.
negative:
Dirty carpets- need more vacuuming!
Guests were disappointed with the threadbare carpeting in the hallway. Some rooms even have carpets with stains and crumbs of food from previous occupants. If the cleanliness of your room is unsatisfactory, call the front desk and have them send a housekeeper right away.