Positive Reviews
positive:
Satisfactory Greensborough Location
Visitors looking to explore the area, including Melbourne, mentioned that this location was in the right spot. It's not directly in the big city, but still close enough that it's not too far of a drive. Other off-site amenities, such as restaurants and shopping malls and centres, aren't far either.
positive:
Clean Accommodations with Some Extras
Travellers remarked that the rooms are generally clean so there's a decent level of comfort to be found here. They also provide a few extras that visitors enjoyed such as the tea and coffee making facilities and refrigerators.
positive:
Friendly Staff Interactions
Visitors remarked that they enjoyed their interactions with the staff. They found them to be welcoming and helpful whenever possible. Whether it was the front desk calling a cab or restaurant workers bringing a meal, the employees earned high marks.
Negative Reviews
negative:
Road Noise Possible
Travellers remarked they were able to hear the nearby traffic from the road. For them, they found the location to be rather noisy and thus proved difficult to get sleep.
negative:
Beds Can Be Uncomfortable
Guests remarked that the beds at this hotel could use some improvement. They stated that they seem to be a bit too firm for their liking. Because of this, they found them to be uncomfortable.
negative:
Guestrooms Need Refurbishing
Visitors cited things such as carpets appeared to be dirty, cigarette smells in non-smoking rooms, outdated furniture and dim lighting. Others cited issues such as a lack of power outlets for devices, extended wait times for hot water and bathrooms that could really use an upgrade.