Mercure Petriolo Siena Terme Spa Hotel (Civitella Paganico, Italy)

Looking for a staff that genuinely seems to care? Guests to this hotel report you can find that here. The staff are said to be constantly attentive to your needs without being overbearing, and are always courteous and friendly in the manner in which they conduct themselves.

This destination is set in a pretty area. Guests rave about the beauty of the Italian countryside surrounding the premises, and note specifically that they appreciate the hills of Tuscany and the fact that Siena is approximately 20 miles away.

The indoor recreation here receives high marks from guests. Those staying at Petriolo Spa & Resort note that the indoor pool is spacious and clean, and that the spa amenities are greatly appreciated, particularly the massages. You'll be able to unwind in grand style while staying here.

While some guests give the location a thumbs up for its idyllic setting in the beautiful countryside, others note that this comes at a figurative price. You'll quickly find that points of interest are rather far away, and that any tourism requires some form of transportation. This discourages some guests.

A number of guests to Petriolo Spa & Resort report dissatisfaction with food that they rate as “average to poor” relative to its value. They note that the price is often fairly expensive, and what's more, there seems to be a lack of kids options for those travelling with the family.

There are reported issues with the quality of the Wi-Fi Internet connection here.