Mercure Hotel Dortmund Messe (Dortmund, Germany)

The hotel is within a few steps of Westfalenhallen and Signal Iduna Park, ideal for guests with plans to watch football, see a concert, or attend an exhibition. The nearest U-Bahn station is about five minutes away on foot, and the city centre is only three stops away. Several guests have enjoyed a run along the edge of the nearby Bolmke nature reserve .

Guests give high marks to the front desk staff for their exceptional service, noting they are pleased to provide directions, answer questions, and accommodate special requests. Those worried about encountering a language barrier are relieved to find that many speak fluent English and are patient with tourists attempting German.

Most guests find the rooms to be sparkling clean, with comfortable, modern furnishings and plenty of space. Several guests enjoyed a view of the nicely maintained gardens. Others noted that the complimentary Wi-Fi works well. The beds are generally described as very comfortable, and guests enjoy waking up to the breakfast buffet, which includes a wide array of choices, ranging from fresh omelets to cold meats, fruits, and rolls.

While smokers very much appreciate smoking rooms as well as the designated outdoor smoking patio, the non-smoking guests are sometimes put off to discover cigarette odour in the hallways. A few guests in rooms over the terrace found that opening their windows let in a little too much smoke and noise.

A few guests found that the curtains did not close fully, and so they woke up with the sun when they had wanted to sleep in.

A few guests found the bar area a bit too crowded and service slow when the hotel was also hosting a conference.