Melia Recoleta Plaza Hotel (Buenos Aires City, Argentina)

This was perhaps what guests most appreciated about the hotel. They reported that it wasn't only that the hotel was quite central, putting many of the city's attractions within easy reach, but that the immediate neighbourhood was both charming and very safe, even at night.

It was unusual to find a review that did not praise the staff at least a little. More typically, guests had high praise, saying that the staff were exceptionally friendly and always willing to go the extra mile when assisting them with a query or addressing a concern.

Guests clearly liked that the hotel was not a sleek and modern establishment, but rather retained its historical charm, both in the renovated external facade as will as the interior decoration, which most guests really enjoyed.

There were perhaps a bit too many complaints about the food and service at the onsite restaurants for comfort. While most of the complaints related to breakfast, with some saying that the food was cold, unappetising or both, there were also complaints about other meals as well

A surprising number of guests reported that the bathroom in their room was unusually small. The general feeling seemed to be that it let the room down, and that a luxury hotel such as this one should not have such cramped bathrooms.

Quite a number of guests were unhappy with the cleanliness of their room, either at check in or after housekeeping had cleaned their room. Some felt that they had done a bit of a mediocre job and that there was room for improvement.