Positive Reviews
positive:
A Convenient Location
Guests liked the lake views they enjoyed while staying here, and appreciated that they could get to the beach in only about five minutes on foot. They also commented that the hotel was near offsite things to do, which supplemented their stays.
positive:
Fun Hotel Activities
Guests commented that the hotel's animation team is very engaged and does a nice job of presenting activities that are appealing. There were a few reviews that mentioned how the activities were geared more towards adults than kids, but still guests were generally satisfied by what was offered.
positive:
A Great Beach Bar
Guests often gave good feedback about the beach bar. They liked being able to get refreshments without having to leave the area and potentially change clothes or otherwise interrupt their relaxation activities.
Negative Reviews
negative:
Some Food-Related Disappointments
There were numerous negative statements made about the food. Some guests said it wasn't presented in a sanitary way in the buffet area, and others found the texture was unpleasant, or just said that the offerings were not as tasty as expected.
negative:
Doesn't Live Up to the Star Rating
There were reports from guests that this property needs a lot of improvements before it'll reflect its star rating. For example, guests said some staff members seemed disinterested in serving them, and others said the facilities seemed too dated for a hotel of its current rating.
negative:
Air Conditioning Problems
Guests often said their air conditioning systems either seemed to be malfunctioning altogether, or only working during certain times of the day, leading some to wonder if timers were being used. These issues made the rooms feel stuffy very quickly.