Positive Reviews
positive:
Ideal location.
Thanks to the hotel's proximity to Lincoln Tunnel and other points of access to New York City, you'll be able to make stops over the state border without needing to pay the fees of a New York City hotel. In addition, the nearness of a major airport and train station make traveling much easier.
positive:
Included shuttle service.
The hotel's free shuttle service, which can take you to your top destinations without requiring a car, is one of the best value items on the itinerary. The hotel also has free parking, which cuts down even further on your driving bills.
positive:
Attentive staff.
The staff at this hotel are always receptive to questions or concerns, and will be able to help you with any issue you experience. In addition, they're decidedly friendly and approachable, which only adds to the experience.
Negative Reviews
negative:
Minor noise concerns.
Because the hotel is located so close to the highway, it benefits from a good location but is negatively impacted by excessive noise. If you receive a room near the highway side of the building, you may be in for a night of constant traffic sounds.
negative:
Lacking breakfast services.
The breakfast is free, but the options tend to be limited and the hours are strict on guests. If you plan on dining, be sure to arrive early and be prepared to wait, if the number of guests in the dining area is too high. Overall, it's simply not the most efficient or user-friendly system for breakfast service.
negative:
Outdated rooms.
Many of the rooms at this hotel suffer from their age, which shows in the quality of the fabrics, wall decor, and other design choices throughout the building. You may experience faulty appliances, rust stains, or linens and pillows that are uncomfortable.