Warm staff always happy to help
Most former guests have commended the service they received from the staff members at the NH Cape Town The Lord Charles. The hotel's staff members were typically described as helpful, considerate and really welcoming.
Nestled between the Cape Winelands, the Helderberg Escarpment and the Atlantic, the NH Cape Town The Lord Charles is within close proximity of the Stellenbosch Wine Route. The hotel features charming accommodations and diverse dining. Airy rooms have flat-screen TVs, free Wi-Fi and a pillow menu, while suites add a balcony or terrace with views. Room service is available 24 hours a day. NH Cape Town The Lord Charles offers plenty of options for diversion including outdoor pools, a Jacuzzi, tennis courts and a spa. There’s a business centre and free Wi-Fi in common areas. Dining options include the Terrace Garden Restaurant for breakfast and Sunday lunch, international cuisine at La Vigna and pub fare at the St. Andrews 19th Hole Bar. Cheetah Outreach is nearby, and the Victoria and Alfred Waterfront, and the Cape of Good Hope are just 47 km from the property.
Most former guests have commended the service they received from the staff members at the NH Cape Town The Lord Charles. The hotel's staff members were typically described as helpful, considerate and really welcoming.
Whether it was the restaurant or traditional pub, the food and drink options at the hotel have received rave reviews from many past visitors. Furthermore, the breakfast has been highlighted in particular for its overall quality.
With the convenience of the Cape Town International Airport being just a short drive away, the location was often seen as one of the best aspects about staying at the hotel. In addition, the accommodation is relatively close to places of interest such as Gordon's Bay and Stellenbosch.
Various former visitors have been critical about the condition of the rooms at the NH Cape Town The Lord Charles. From the supposedly inadequate air conditioning to the distressed décor, various room-related issues have been reported about the hotel.
Although far from a regular problem, a notable amount of past guests were disappointed about the hotel's hygiene standards. In particular, the daily maintenance of the rooms by the housekeeping staff was described to not be sufficient enough at times.
The Wi-Fi, according to numerous previous visitors, was one of the biggest negatives about staying at the NH Cape Town The Lord Charles. The range and quality of the Wi-Fi was labelled as inadequate - especially when used in the hotel's rooms.
Yes, Lord Charles Hotel offers 2 pool areas.
No, Lord Charles Hotel doesn’t allow pets.
Yes, Lord Charles Hotel provides Parking, Accessible parking for guests.
Check-in at Lord Charles Hotel is available from: . Check-out time is by .
Lord Charles Hotel is located in Corner of Broadway Boulevards and Main Rd, 7130, Somerset West, South Africa.
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