Lord Charles Hotel (Somerset West, South Africa)

Most former guests have commended the service they received from the staff members at the NH Cape Town The Lord Charles. The hotel's staff members were typically described as helpful, considerate and really welcoming.

Whether it was the restaurant or traditional pub, the food and drink options at the hotel have received rave reviews from many past visitors. Furthermore, the breakfast has been highlighted in particular for its overall quality.

With the convenience of the Cape Town International Airport being just a short drive away, the location was often seen as one of the best aspects about staying at the hotel. In addition, the accommodation is relatively close to places of interest such as Gordon's Bay and Stellenbosch.

Various former visitors have been critical about the condition of the rooms at the NH Cape Town The Lord Charles. From the supposedly inadequate air conditioning to the distressed décor, various room-related issues have been reported about the hotel.

Although far from a regular problem, a notable amount of past guests were disappointed about the hotel's hygiene standards. In particular, the daily maintenance of the rooms by the housekeeping staff was described to not be sufficient enough at times.

The Wi-Fi, according to numerous previous visitors, was one of the biggest negatives about staying at the NH Cape Town The Lord Charles. The range and quality of the Wi-Fi was labelled as inadequate - especially when used in the hotel's rooms.