Positive Reviews
positive:
The spa is wonderful
What a treat to stay at a hotel with an in-house spa which features Espa products. You can relax while being pampered by professionals that offer a host of massage and beauty treatments. Take a dip in the relaxation pool, steam room and Jacuzzi, and then wander leisurely back to your room for a well-deserved cat nap.
positive:
The staff is great
The warm, friendly and well-appointed staff at Lochside House Hotel and Spa welcomes you at check-in and is there for you for the duration of your stay. They are happy to accommodate most any request, help you with recommendations for dining out and point you in the direction of the most popular local sites.
positive:
The food is great
The freshly-prepared food is delicious and the menus offer a variety of options.
Negative Reviews
negative:
You may have to wait for service
The hotel's restaurant/bar can get really busy, especially on weekends and during peak travel season, which means you may have to wait for service and your food. But the good news is that once the food arrives, you'll find that it was worth the wait.
negative:
The WiFi is spotty
The Internet connection in the guest rooms at Lochside House Hotel and Spa can be slow and spotty which could be problematic if you want to get an email out in a hurry or use your devices. But if needs be, you can go to the public spaces where the WiFi is spot-on.
negative:
Some rooms have showers only
Some of the guest rooms at this hotel don't have bathtubs, but have showers instead. If you're a person who prefers to take a bath as opposed to a shower, be sure to request accommodations with a tub.