Positive Reviews
positive:
Attractions within easy walking distance
The closest subway station, Barrie-UQAM, is a 4-minute walk from the property. Many sites and attractions are also within easy walking distance. The shopping area on Rue Saint Catherine is 2-minutes' walk away. Within 10-minutes you can walk to the University of Quebec-Montreal, the National Library of Quebec as well as the Quartier des Spectacles. Old Montreal and Bonsecours Market are less than 20-minutes' walk away and the Notre Dame Basilica can be reached within 25-minutes.
positive:
Hospitable staff
Many guests found the staff to be friendly, welcoming and knowledgeable about the local area. When it comes to travelling around the city and knowing which places are best to visit, you can expect the staff to provide assistance and share their well informed recommendations.
positive:
Spacious and comfortable rooms
The rooms have been described as spacious, well presented, comfortable and spotlessly clean. The location is quiet and guests reported having a sound nights' sleep.
Negative Reviews
negative:
Amenities can be improved
While many guests were happy with their accommodation, others reported various disappointments. Some guests found the mattresses to be uncomfortable, the furnishing were outdated, and the bathrooms were not always thoroughly cleaned. The lighting in some rooms was poor and guests described the atmosphere as dark and dingy.
negative:
A question of smoking
This is a non-smoking hotel, however, there have been occasional reports from guests stating that the rooms smelt of stale cigarette smoke.
negative:
Unreliable Wi-Fi
Some guests had difficulty connecting to the Wi-Fi service, while others were unable to access the internet for their entire stay.