Positive Reviews
positive:
Housed in a great historic building
Following a sympathetic and creative renovation, Kimpton Monaco Baltimore fits in beautifully to its 1906 Beaux Arts building in downtown Baltimore. Many guests enjoy staying here because of its great "charm" and atmosphere, which comes from tasteful updates to original features and fabulous touches like large chandeliers and elaborate ceilings.
positive:
Wonderful staff make your stay special
Feel welcomed from the moment you step into this grand old hotel. With staff on hand to offer friendly help, advice or a pleasant and genuine welcome, this hotel excels at customer service. Guests comment that happy team members go above and beyond to ensure that their guests have enjoyable stays.
positive:
Evening Wine Hour is a hit
One of the things that guests enjoy the most about staying at this hotel is the daily Wine Hour, which is an opportunity for you to relax with a glass of their personally chosen beverage and spend some time getting to know other guests, if you feel like socializing.
Negative Reviews
negative:
Shower doors are a little impractical
Unfortunately, some guests have mentioned that they found the shower doors a little frustrating as their design allows for some spray to wet the bathroom floor.
negative:
Housekeeping and maintenance need encouragement
A few guests who stayed at Kimpton Monaco Baltimore have said that they found issues with the housekeeping and maintenance service. From ill-fitting shaving mirrors and slow-draining sinks to cleaning supplies and previous guests' belongings being left in rooms, the minor issues were disappointing to some visitors.
negative:
Parking can be expensive
For some guests who used the valet parking service, there have been comments about its slightly high cost. While there are other options for self parking close by, some guests feel that the hotel charges an expensive rate for the convenience of on-site parking.