Positive Reviews
positive:
The hotel is clean, comfortable, and charming.
Reviewers found the hotel premises and rooms comfortable and charming. Many remarked positively on the cleanliness of the suites, the overall welcoming and cosy atmosphere, and the Scottish character of the hotel grounds.
positive:
Staff is friendly and attentive to guests' needs.
Guests had great things to say about the cheerful and friendly staff, stating that the hotel is well-kept, well-run, and that employees were accessible and ready to help when needed.
positive:
An idyllic location in the Scottish countryside.
Most of the guests said that the hotel's location is perfect for anybody who wants a comfortable stay in the Scottish country. The short distance to the beach and local landmarks as well as the walkability of the area will be appreciated by those who want to take in the natural beauty of rural Scotland.
Negative Reviews
negative:
The building and décor shows its age.
While charming to many reviewers, the Victorian-era townhouses do show their age. Some guests reported dated décor in the rooms and problems like low ceilings and narrow staircases. Some reviews also cited the limited number of power outlets in the rooms.
negative:
Restaurant menu options are limited.
Several reviewers stated that the restaurant menu was nothing to write home about. Owing to the hotel's relatively small size, guests should not expect too many choices. Some also commented that the breakfast was not to their liking, while others said that dinner was very good.
negative:
The rural location might be too remote for some.
Although the remote Scottish countryside location is a selling point for many, others may find it too remote for their liking. A few guests noted that cell phone reception was poor as was the internet connectivity, effectively cutting them off from the outside.