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    Keio Plaza Hotel Tokyo (Tokyo, Japan)

    Keio Plaza Hotel Tokyo (Tokyo, Japan)

    About Keio Plaza Hotel Tokyo

    Keio Plaza is a luxury hotel in Shinjuku near Meiji Jingu Shrine and close to a Tokyo Metro station. Rooms and suites provide climate control, free Wi-Fi, blackout curtains, LED TV, private bathroom with shower/tub combination, free toiletries and hair dryer, in-room safe and fridge.Keio Plaza also offers themed rooms. Keio Plaza features concierge services, a fitness center, business center, outdoor seasonal pool, nursing room, Japanese tea room and hair salon. Eleven different restaurants are available to guests, from Japanese cuisine to European. Authentic Sushi, Teppan-Yaki and Soba are served, as well as a buffet and 24-hour restaurant. 24-hour room service is available as well. Shinjuku Gyoen National Garden is less than two kilometers away. Mosaic Street, a shopping area, is about nine minutes to walk. The Metro is within a five minute walk making it easy to explore the huge city of Tokyo and nearby other neighborhoods. This accommodation is also known as Keio, Keio Hotel, Keio Hotel Tokyo Plaza, and Keio Plaza Tokyo.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index® based on 20025  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  9.3 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Great rooms

    Many guests liked the modern rooms and the space provided. As real estate is a premium in Tokyo larger rooms are hard to come by. Comfortable beds and well appointed bathrooms were among the amenities guests loved. Some rooms provide a great view over the city.

    positive:

    Location is a selling point

    Located five minutes from Central Station Shinjuku this hotel makes it easy to explore Tokyo using public transport. The hotel also provides shuttles to Disneyland Tokyo. The neighborhood is clean and safe. Shops and restaurants are within a few minutes which makes it easy to not have to venture too far in the evening.

    positive:

    Staff is exceptional

    Friendly, welcoming and helpful, the staff offers great customer service. They will be there to help you with recommendations and directions or arranging airport transportation and other tickets or reservations.


    Negative Reviews

    negative:

    On-site restaurants expensive

    Several guests felt that the restaurants that are in-house are expensive and preferred to visit other restaurants in the area as there are plenty of choices around.

    negative:

    Some rooms not yet updated

    Some rooms have been recently updated, while others have not. Guests who received a non-updated room complained about the looks as they are not shown on the hotel website. If you make a reservation you might want to request an updated room.

    negative:

    Large hotel can lead to issues

    With 1400 rooms this hotel is quite big, and some guests felt that this made their stay more anonymous and that the service suffered at peak times because of high volume. You might have to wait a bit at the front desk due to this if the place is fully booked.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Outdoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Deck chairs
    19. Towels at the pool
    20. Laundry service
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Shoe cleaning
    25. Fax/Modem access
    26. Organised activities
    27. Doctor on site
    28. Concierge
    29. Airport shuttle
    30. Free WiFi (public areas)
    31. Pool
    32. Luggage storage
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. EV charger
    37. Regular disinfection
    38. Hand sanitizer provided
    39. Temperature screening
    40. Safe distance
    41. Online check-in/check-out
    42. New safety protocols
    43. Cashless payment
    For children
    1. Childcare
    Wellness / Spa
    1. Massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    6. Teleprinter
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Cosmetic mirror
    9. Minibar
    10. Pay-TV
    11. Radio
    12. Satellite TV
    13. Desk
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Fridge
    19. Free WiFi (rooms)
    Sports facilities
    1. Bike rental
    2. Fitness
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    2-2-1 Nishi-Shinjuku, Shinjuku-Ku,  160-8330,  Tokyo,  Japan
    Telephone: +81(3)33440111 | Fax: +81(3)33458269 | 

    Frequently Asked Questions about Keio Plaza Hotel Tokyo

    • Is there a pool area at Keio Plaza Hotel Tokyo?

      Yes, Keio Plaza Hotel Tokyo offers 2 pool areas.

    • Are pets allowed at Keio Plaza Hotel Tokyo?

      No, Keio Plaza Hotel Tokyo doesn’t allow pets.

    • Is parking available at Keio Plaza Hotel Tokyo?

      Yes, Keio Plaza Hotel Tokyo provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Keio Plaza Hotel Tokyo?

      Check-in at Keio Plaza Hotel Tokyo is available from: . Check-out time is by .

    • Where is Keio Plaza Hotel Tokyo located?

      Keio Plaza Hotel Tokyo is located in 2-2-1 Nishi-Shinjuku, Shinjuku-Ku, 160-8330, Tokyo, Japan.

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