Positive Reviews
positive:
The Location is Convenient
Guests agree that this hotel is in a nice spot for those who want to sample local food. There are a lot of restaurants around it. The beach and many local shops are also within walking distance of the hotel. So, whether you want to lounge on the beach, shop, or see sights, you will have lots of options.
positive:
The Staff is Friendly
Many guests said that staff members were very polite to them and made them feel welcome. Some staff members also helped guests with things like car hires when they needed transportation around the island.
positive:
The Pool is Very Nice
The pool at this hotel is in the “courtyard” area in the middle of the building. Many guests love its central location. Some also commented that it is usually very clean and kept at a comfortable temperature.
Negative Reviews
negative:
The Breakfasts Aren't Very Good
According to guests, the buffet breakfast selection is about the same each day, and many guests reported that the food was often cold. Some guests also said that the buffet was not always open during the posted hours.
negative:
The Rooms Aren't Always Cleaned Well
A lot of guests said that their rooms were not cleaned properly prior to their check ins. Stained sheets and old, torn towels were common complaints. Several guests also said that nobody seemed to come in to clean during their stays, despite the hotel advertising daily maid service.
negative:
Problems with Devices in Rooms Are Common
Many guests mentioned electric or electronic issues in their rooms. Leaky air conditioners and televisions with channels that don't come in are common problems. Several guests also reported that they couldn't get a good Wi-Fi signal in their rooms, or sometimes even in the lobby.