Positive Reviews
positive:
Friendly-Easy-going Staff Who Love to Help
Upon arrival at Karma, guests are greeted by smiling, friendly staff members who immediately get them checked in. Guests reported that they were treated like royalty from start to finish, staff members are quick to resolve any issues that arise and they are helpful and accommodating when it comes to planning activities and excursions in the area.
positive:
Fresh, Tasty-Well-prepared Meals
The meals served throughout the day at the on-site restaurant are first-class and feature a wide range of fresh, delicious, well-prepared options. Guests also reported that the servings are big and there is enough variety to ensure you can eat something different every day.
positive:
Great Location Close to Attractions and Beaches
This hotel is located in an excellent location that is within walking distance to many restaurants, shops, attractions and beaches. Guests reported feeling safe in the area and being able to easily access public transit when needed.
Negative Reviews
negative:
Poorly-stocked Bar
Guests reported that the bar at Karma wasn't very well stocked as it seemed to be constantly running out of beer and other provisions which is disappointing considering it's supposed to be all-inclusive.
negative:
The Rooms are Dark and Unkempt
The guest rooms are dark and in need of some work. Guests reported that the furnishings, including door handles and windows, were tattered or broken, there's a lot of dust around the rooms, the decor is dated and the bathrooms sometimes flood.
negative:
Poorly-maintained Pool Area
Not only is the pool area dirty and poorly-maintained, guests reported that it is dangerous especially for children. There are broken tiles around the pool area, cigarette butts and litter are strewn about and there is way too much chlorine in the pool water.