Positive Reviews
positive:
Fast and efficient check-in for a stress-free stay
The first thing that guests would want after traveling long hours just to get to this part of Cleveland is a stress-free stay without hassles. The Intercontinental Suites Cleveland ensures this by guaranteeing that you could easily check-in and immediately stay in your comfortable room.
positive:
Clean rooms make stay comfortable
Intercontinental Suites Cleveland's rooms are comfortable to stay in. They are complete with all the necessary facilities for a great stay, and they are kept very clean throughout your stay by the hotel's competent and efficient housekeeping staff.
positive:
Great soundproofing ensures a good night's sleep
Although the surrounding area of the hotel could get a bit noisy, and there might be loud neighbors from time to time, you wouldn't have to worry about being disturbed. The rooms are well-soundproofed, so noise from the outside would not easily penetrate into your room.
Negative Reviews
negative:
No swimming pool
Most guests really look forward to enjoy a swim after a busy and tiring day. However, the hotel does not offer a pool for this convenience. There are many other ways to relax in the hotel, though, such as staying in the comfortable rooms, or enjoying the free coffee and tea in the lobby.
negative:
Issues with air conditioning can happen
All rooms are fully air-conditioned. However, some guests have pointed out issues that may cause inconvenience. Some have said that the temperature could not be lowered down to desirable conditions, while some also pointed out that some units are not working properly.
negative:
Parking fees may be too expensive
Guests who are bringing their own vehicles might find it inconvenient to park in the hotel. The parking fee is quite expensive. Valet parking, though, is available to ensure that you can save yourself the trouble of looking for a parking space.