The property is situated in the heart of the Old Quarter of Hanoi, the most popular area with tourists. This central location is regularly cited as a primary reason for choosing this property, with many guests appreciating being able to walk to multiple points of interest from the hotel.
Guests find the staff of this hotel to provide excellent customer service and comment on their polite and friendly nature. Reviews mention staff assisting guests with tour bookings and providing useful advice for the city and beyond. Consequently the staff are consistently rated very highly.
A Breakfast buffet is included in the price of this property and it is reported by many reviews to be of a good quality. Guests appreciate having a choice of Asian and American style dishes and enjoy the variety on offer.
Although there is a lift in this hotel, it does not reach every floor. Guests report that they have to walk the final two floors to the restaurant on the eighth floor, something they find to be inconvenient. The lift is also described as being quite small and not overly comfortable.
So far, no further recent negative opinion has been expressed by guests about this hotel.
No, Imperial Hotel & Spa doesn’t offer pool areas.
No, Imperial Hotel & Spa doesn’t allow pets.
Yes, Imperial Hotel & Spa provides Parking, Accessible parking for guests.
Check-in at Imperial Hotel & Spa is available from: . Check-out time is by .
Imperial Hotel & Spa is located in 44 Hang Hanh Street, Hoan Kiem District, 100000, Hanoi, Vietnam.
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