Positive Reviews
positive:
You can't miss it...
Guests arriving via the train or airport bus love being able to access the hotel directly from the main train station, and note that the front desk is happy to store luggage to accommodate early arrivals or late departures. Travellers also find the location exceptionally convenient for the Cathedral, Christmas markets, restaurants, beer gardens, galleries, and museums.
positive:
Clean, comfortable rooms with a view...
Few guests fail to mention the view of the Dom from their guest rooms, which are widely described as very typical for the chain: simply decorated, with comfortable beds, hot showers, and just enough space. Guests are also pleased to note that though you can see the trains from your room, you can't hear them.
positive:
Great value for money...
Guests generally rate the ibis Koeln Dom very highly in terms of value for money, and those who book the breakfast generally enjoy the wide variety of dishes and fresh produce. However, guests also note that given the hotel's premium location, there is no shortage of less expensive options if you just want a coffee and pastry.
Negative Reviews
negative:
A noisy night for some...
Some guests found there was too much noise from the happy crowds in the cathedral square to get enough rest at night. A few guests also found the air conditioning ineffective, and of course opening the windows dramatically increases the noise factor.
negative:
Hit and miss housekeeping...
Though many guests arrive to find their rooms clean and comfortable, others have been let down by housekeeping oversights. Some also report a lukewarm reception at the front desk.
negative:
Just the basics...
Though most guests do not expect luxury from the ibis chain, some are dismayed by the lack of tea or coffee facilities and mini fridges in the rooms.