Positive Reviews
positive:
Strategic location for Prague's city adventure
Zlatá Váha is ideally situated, as commented by most guests. A number of restaurants are within the immediate area, and you can easily go around Prague with the metro station located nearby. Major attractions are also within a walking distance, making it an ideal base for tourist and business travellers alike.
positive:
Rooms are spick-and-span
Cleanliness is a minimal issue for guests during their stay. The bedrooms are kept immaculately clean by the hotel's housekeeping staff, and even the bathrooms are ensured to be spotless. They are also quick to respond to emergencies just to ensure that your rooms remain clean throughout.
positive:
Quiet and relaxed environment
Guests enjoyed a restful vacation during their stay in Zlatá Váha, away from the noise of bars and clubs. Despite its central location, the place is very quiet, perfect for relaxation. This ensures that you wouldn't have problems getting disturbed in the middle of your sleep by noise from the outside, and even from the neighboring rooms.
Negative Reviews
negative:
Housekeeping service needs improvement
While all rooms are kept clean, some guests complain of towels and linens not replaced on a daily basis. While this isn't much of a concern, it is something the housekeeping staff should work on to improve their services.
negative:
Hard-cushioned beds
Some guests find the beds not so comfortable. If you're used to soft mattresses, you might have difficulty in sleeping. However, this poses no problem for everyone as some guests actually like their beds that way.
negative:
Patchy and poor Wi-Fi connection
There were instances when guests found it hard to connect to the network, making it difficult for them to search for information about Prague. This does not happen always, though, and you can always ask the staff for directions and information about the surrounding tourist attractions.