Positive Reviews
positive:
Clean, comfortable, and contemporary suites.
Guests spoke highly of the cleanliness, layout, and comfort of the
contemporary rooms. Suites were said to be generously-sized and
quiet, and many people specifically cited the comfortable beds and
nice bathrooms.
positive:
Friendly and helpful hotel staff.
The staff received high praise from reviewers who stated that
employees were friendly, professional, and efficient. Many also liked
that the hotel management goes out of their way to employ disabled
workers as part of their hiring policy.
positive:
A quiet and safe residential area.
The hotel is situated in a peaceful and relaxed residential area. Reviewers noted that the location is quiet, safe, and easily walkable. The secure private parking lot, located underground, was greatly appreciated by travellers with cars.
Negative Reviews
negative:
A bit of a hike from old town San Sebastián.
The hotel is not the most ideal base for travellers looking to
explore the cultural landmarks and other attractions of San
Sebastián. Guests noted that the location is a bit far from the
must-see parts of the city, particularly the historic old town and
the beach.
negative:
Spartan decor may not suit everyone.
Although rooms were said to be clean and modern, the minimalist decor did not suit everybody’s tastes. A number of people felt that the suites had a clinical feel to them and lacked the warmth and character of more traditional accommodations.
negative:
Does not live up to four-star standards.
Many visitors found the hotel to be
somewhat overpriced and felt that it does not represent a great value
compared to similar establishments. Others noted that the gym
facilities are poor and stated that for the cost, the food could be
improved.