Positive Reviews
positive:
The staff will make your stay memorable.
Nearly every review, even the negative ones, had something positive to say about the Zaza staff. Guests said they were friendly and highly accommodating. The staff shows particular sensitivity to guests who choose to stay there because of the proximity to
positive:
The restaurant is a real gem.
Guests raved about the food at the hotel's restaurant, Monarch. They use premium ingredients which are expertly prepared. The waitstaff is attentive. Guests also enjoyed the fresh squeezed juices and cocktails at Monarch's bar. They even have complimentar
positive:
Exploring Houston is a breeze.
Zaza's location is excellent for a variety of travellers. Some guests appreciated being close to the hospital. Others loved being close to Rice University. Leisure travellers enjoyed the proximity to Reliant Stadium, the zoo, the aquarium, and the museum
Negative Reviews
negative:
The art is not for everyone.
Hotel Zaza certainly draws some inspiration for its unique decor from the surrounding museum district. They even feature rotating art and museum pieces on loan from the surrounding attractions. While some people enjoyed the artwork on display, others foun
negative:
Some of the guests are a bit rambunctious.
Some reviews complained of noise from partying, inebriated people stumbling about, or general lewd behaviour. Most of this seems to emanate from the Poolside nightclub, with many guests recommending that travellers request a room away from that side.
negative:
The layout of some rooms could be better.
A few guests who stayed in the standard guest rooms reported that the layout of their room was a bit cramped, particularly the bathroom.