Positive Reviews
positive:
Lovely, comfortable rooms.
Guests love the nicely furnished, modern rooms and in particular the beds, which seem to be an ideal combination of fluffy and supportive, outfitted with crisp white linens. The bathrooms are spacious, with separate bathtubs and walk-in showers. The house
positive:
Ideal location.
Guests rave about the Market Square location, which offers plenty of very nice restaurants, shops, and amenities. Many describe the hotel as the perfect base for exploring the city, as the river and so many of its historical and cultural attractions are j
positive:
Breakfast of champions...
The breakfast, while not inexpensive, is reportedly worth every penny as many guests claim it is "the best they've ever eaten." There is an impressive selection of both hot and cold items in the buffet, and the wait staff are professional, friendly, and c
Negative Reviews
negative:
For your information...
Though most guests are very pleased with the level of customer service they receive, a smaller group were disappointed in the amount of information provided at the front desk, and found themselves asking questions about how to access the Wi-Fi, or where t
negative:
Some rooms may need refreshment.
While most guests are pleased with the condition of their rooms, an unfortunate smaller group noted items such as worn carpets, or housekeeping oversights in the bathroom. A few guests found the rooms dark, while others did not care for their view of the
negative:
Be careful where you park...
Several guests found the underground parking lot, which is managed by a third party, to be rather expensive. Some were further annoyed to later discover several more affordable options nearby, which they could have as easily used.