Positive Reviews
positive:
Friendly Staff on Hand
Upon arrival at this Cancun resort, you're greeted with a friendly smile and made to feel immediately welcome by all of the staff. They provide excellent service and can't do enough to make sure you have everything you need for a relaxing stay.
positive:
Well-Maintained Pool Area
The pool area is well-maintained, immaculately clean, and perfectly relaxing and refreshing. There is plenty of seating around the pool, so if bathing in the sun is your pleasure, you should have no problem here.
positive:
Well-Appointed Rooms
Rooms are well-equipped with all of the standard amenities you've come to expect. Guests report that rooms are spacious and comfortable.
Negative Reviews
negative:
Buffet Leaves a Bad Taste
Guests say the buffet food is not worth the all-inclusive price. It's average in quality at best, and lacks taste and variety. Try dining in one of the onsite restaurants for a better start to your day.
negative:
Renovation Sounds Nonstop
As of November 2015, there is constant renovation construction happening at this hotel. No matter where you are at, you can hear nonstop banging, pounding, and drilling. It may be best to put off your stay until the construction is complete. Call the hotel in advance for more information.
negative:
Lacks a Fun Nightlife Scene
The location is a bit far from the nightlife, and there isn't a lot to do onsite if you are young and want to stay out late, but feel too old to go clubbing. The onsite entertainment is OK, but not enough to keep you coming back night after night. If you are looking for a happening scene, this may not be the place for you.