Hotel WoodSpring Suites Jacksonville Beach Blvd (Jacksonville, USA)

The majority of reviewers found the service at this hotel to be excellent. Many take the time to mention particular staff members by name and commend them for their efforts. These reviewers felt very well taken care of from start to finish, saying they were well introduced to all the features of the accommodation and any issues they had were efficiently resolved.

Guests praise the inclusion of the modified kitchens in rooms, with many saying that having a full-size refrigerator and the ability to cook meals were two very helpful factors that kept spending down. The rooms overall are also clean, well maintained, and comfortable with most necessities accounted for.

Reviewers felt very secure in the hotel due to measures such as guests needing to swipe their room key in order to access the building, and the fact that there are designated security personnel working at the establishment.

A number of previous guests had unfortunate encounters with insects in their rooms, which can be viewed as in or outside of the hotel's control. Either way, some were very dissatisfied with such an occurrence, while others were understanding and said staff did everything they could to resolve the problem.

Several reviewers had difficulty sleeping while staying at this hotel, due to the poor sound insulation between rooms that means any noise from neighbors is impossible to keep out.

Previous guests say the neighborhood in which the hotel is situated is not the nicest, though most felt safe enough.