Positive Reviews
positive:
Good choice of on-site facilities
Guests are pleased by the facilities at this hotel and it certainly seems that no matter what you need, you'll find it close at hand. Also, the facilities are often described as well maintained. The pool and lobby areas attract particularly good feedback.
positive:
Spacious and comfortable rooms
The rooms at the Holiday inn Express & Suites Waynesboro-Route 340 often surpass the expectations of guests. You'll find the rooms are clean and comfortable and provide more than enough room to spread out a little. Like the general facilities at the hotel, the in-room amenities are well kept.
positive:
Appealing location
Guests find plenty to like about the hotel's location. A highlight is the easy access to Route 340 and the I-64, although guests also appreciate being within walking distance of several restaurants and the proximity to shopping. Also, the hotel is convenient for guests who wish to visit Skyline Drive and the Blue Ridge Parkway.
Negative Reviews
negative:
Front desk occasionally seems under-staffed
A couple of guests mention that they thought the lady manning the front desk was rushed off her feet while trying to deal with queries, answer the phone, and welcome new arrivals. This can lead to some delays for guests.
negative:
Infrequent complaints about the A/C
Several guests mention that they found the air-conditioning units were ineffective, explaining how they seem to circulate warm air rather than bring the temperature down. This may have something to do with the humidity levels, as a number of reviews suggest it is high in this area.
negative:
Parking might be tricky
A fairly frequent comment among reviews of this property is that the layout of the parking is rather peculiar and tricky to navigate. Plus, guests with larger vehicles were sometimes unable to find a space at all and had to look elsewhere.