Positive Reviews
positive:
Helpful and courteous staff
Rave reviews were posted by past guests about the staff members representing the Hampton Inn Charleston-Airport/Coliseum. When it came to the service provided, it was often said to be really courteous, considerate and accommodating.
positive:
Breakfast at a great standard
Many previous visitors were thrilled with the free breakfast served at the hotel. As well as the food and drink being perceived at a good standard in general, the variety of the breakfast – with an assortment of hot and cold items – was routinely praised.
positive:
Convenient airport shuttle
The Hampton Inn Charleston-Airport/Coliseum’s complimentary airport shuttle service was well received by former guests. The service was regularly considered to be efficient, while its availability throughout the day was also commended.
Negative Reviews
negative:
Location not ideal
Although it is within walking distance of various stores, restaurants and attractions, the location of the Hampton Inn Charleston-Airport/Coliseum – especially when compared to more central choices in the area – was not seen in the best light overall. Furthermore, it has been noted that it can be initially difficult to find the hotel.
negative:
Cramped rooms showing their age
The rooms supplied by the hotel were typically described as somewhat small and lacking in space. In addition, the rooms were judged to be showing age in certain areas, while most also reportedly omit beneficial amenities such as a refrigerator and microwave.
negative:
Overlooked pool maintenance
Numerous former visitors were critical about the standard of the outdoor swimming pool provided by the Hampton Inn Charleston-Airport/Coliseum. At times, it has been claimed that the cleanliness standards of the hotel’s pool were below an acceptable standard.