Hotel Whitsunday Terraces Resort - Ocean Views (Airlie Beach, Australia)

Guests overwhelmingly enjoyed the location overlooking Airlie Beach and the water. Many people enjoyed spending hours sitting on their balconies watching the boats on the sea, and the hotel is very close to local shops and eateries.

The on-site restaurant and bar were highly rated by visitors for the quality of food and drinks. The hotel staff was also praised for their friendliness, high level of service, and helpfulness in arranging activities for guests.

The apartments were said to be generously sized and tidy, making the hotel a good value for money. Reviewers added that the rooms are well-appointed for self-catering.

The rooms, while clean, are showing their age and could use a facelift. Guests reported poor lighting, fussy AC units, slow Wi-Fi, old uncomfortable beds, rusty bathroom fixtures, and poor water pressure in the showers.

It was not uncommon for visitors to notice excessive noise at the hotel, particularly from party-goers at the pool area and from the parking lot. People also noted that some others did not observe the hotel’s non-smoking policy and cleanliness rules, which were not strongly enforced.

The hillside location is not ideal for travellers who have mobility issues. Guests must walk uphill to get to the establishment and up stairs to get to the upper floors. On-site parking was also said to be very limited and rather tight.